Privacy Policy
Goldline Nigeria Limited
At Goldline Nigeria Limited, your privacy is important to us. This Privacy Policy explains how we collect, use, store, protect, and disclose your personal information when you interact with our website, shop, showrooms, and services.
By using our website or services, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
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Full name
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Phone number
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Email address
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Billing and delivery address
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Payment-related information (processed securely by third-party providers)
b. Transaction Information
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Order details
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Purchase history
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Delivery records
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Service and installation requests
c. Technical Information
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IP address
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Browser type and device information
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Website usage data
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Cookies and tracking data
2. How We Collect Information
We collect information when you:
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Place an order on our website
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Contact us via forms, email, or phone
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Visit our showrooms
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Request installation or maintenance services
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Subscribe to newsletters or promotional communications
3. How We Use Your Information
Goldline uses your information to:
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Process and fulfill orders
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Deliver products and services
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Provide installation and maintenance support
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Communicate order updates and service notifications
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Improve website performance and customer experience
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Comply with legal and regulatory requirements
4. Legal Basis for Processing
We process personal data based on:
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Performance of a contract
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Customer consent
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Legal obligations
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Legitimate business interests
5. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to:
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Improve site functionality
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Analyze traffic and user behavior
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Personalize content and promotions
You may disable cookies in your browser settings, but some features of the website may not function properly.
6. Data Sharing & Disclosure
We may share your data with:
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Trusted delivery and logistics partners
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Payment gateway providers
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Installation and maintenance teams
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Regulatory or law enforcement authorities (when required by law)
We do not sell or rent your personal data to third parties.
7. Data Security
Goldline implements appropriate technical and organizational measures to:
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Protect personal data from unauthorized access
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Prevent data loss, misuse, or alteration
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Secure payment and transaction processes
Despite our best efforts, no method of data transmission is 100% secure.
8. Data Retention
We retain personal data only for as long as necessary to:
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Fulfill the purposes outlined in this policy
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Meet legal, accounting, and regulatory requirements
When data is no longer required, it is securely deleted or anonymized.
9. Your Rights
You have the right to:
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Access your personal data
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Request corrections or updates
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Request deletion of your data (subject to legal obligations)
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Withdraw consent for marketing communications
Requests can be made by contacting our support team.
10. Third-Party Links
Our website may contain links to third-party websites.
Goldline is not responsible for the privacy practices or content of those websites.
11. Children’s Privacy
Goldline does not knowingly collect personal data from individuals under the age of 18.
If such data is identified, it will be promptly deleted.
12. International Data Transfers
If personal data is transferred outside Nigeria, Goldline ensures appropriate safeguards are in place in accordance with applicable data protection laws.
13. Policy Updates
Goldline Nigeria Limited reserves the right to update this Privacy Policy at any time.
Changes will be posted on this page and become effective immediately.
14. Contact Information
If you have questions or concerns about this Privacy Policy or how your data is handled, please contact:
📞 Goldline Nigeria Limited – Customer Support
📩 Email or website contact form
📍 Visit our showroom
Goldline Nigeria Limited — Your Privacy. Our Responsibility.
